Honeywell Center Rules
Before you plan your visit to the Honeywell Center, take a moment to check out the rules below. They are designed to keep you and other guests safe and ensure that you have a great time. Failure to abide by these rules may result in expulsion from the venue without refund.
If an event has specific exceptions to these rules, you will see it described in the program description. But you are always free to call the venue if you have any questions or concerns. You may direct any questions to the venue at (260) 563-1102.
Honeywell Center is dedicated to ensuring that everyone has equal access to the incredible shows that they host. This includes specially reserved ADA-approved seating and companion seats spread out through all levels of the venue. In addition, if you call the venue ahead of time (we recommend at least two weeks ahead), they will endeavor to accommodate any other needs you may have.
These special accommodations include assistive listening devices, sign language interpreters, and what you need to do if you have a service animal.
If you have any other questions regarding accommodation needs, you can contact Honeywell Center at (260) 563-1102
The Honeywell Center does not allow professional cameras (with detachable lenses) or recording equipment during most shows and events. This includes recording audio with cell phones or similar devices.
If a specific event has an exception, then it will be noted. If you have questions or want to double check for your upcoming event, please contact the venue.
COVID-19 Related Policy
Please contact the Honeywell Center office at (260) 563-1102 for any questions relating to current COVID-19 related policy.
Late Arrival Policy
The doors open an hour before the ticketed start time. This gives you plenty of time to arrive, find parking, and get to your seat. If you show up after a show begins you may be barred entry or asked to wait in the lobby until an appropriate break period.
Lost and Found Policy
The Honeywell Center staff is trained to take care of lost or missing items that may be discovered during a show. If you lost an item, please contact staff to be directed to the nearest lost and found station. After the show, you should call the venue at (260) 563-1102 after the event to check if an item was discovered.
Please be sure to give your complete contact information as well as a detailed description of your lost item(s).
The Honeywell Center is not responsible for any lost or missing items.
Please contact Honeywell Center office at (260) 563-1102 for any questions relating to current COVID-19 related mask policy
The following items are not allowed in the venue.
- Bags that don’t align with the bag policy
- Bottles, Cans, Coolers & Liquid Containers
- Chains, rope, or any similar item
- Outside Food & Beverage (Including Alcohol)
- Illegal Substances
- Fireworks & Other Projectiles
- Recording Devices, Video Equipment
- Electronic Devices
- Weapons of any Type (Including Pocket Knives & Firearms)
- Large Chains & Studded Bracelets
- Laser Pointers & Aerosol Cans
- Noise-making devices (i.e. horns, whistles, air horns, cymbals, bugles, thunder sticks, etc.)
- Large Banners, Signs, Sticks & Stickers
- Two-Wheeled Motorized Devices
- Other Items as Required by Event Promoters
These could be subject to change per the artist request. The venue reserves the right to adjust the items on this list.
Honeywell Center reserves the right to search anyone, and their belongings, who enter the premises.
For most events you will not be allowed re-entry after you leave. If you have to leave for an emergency please be sure to let staff know to see if an exception may be made. You may be asked to wait in the lobby until an appropriate break period.
The Honeywell Center does not offer refunds in most cases. However, if a performance is cancelled by the artist or due to weather then you may request a refund of your ticket price.
Smoking is not allowed inside of the venue. But if you call, the staff may direct you to designated smoking areas.
For the rules and policies for tickets from our recommended ticket marketplace, read the Honeywell Center Tickets information page.